The departments Support Services Bureau consists of the Police Communications Center and the Police Records Division, and is also responsible for maintaining all the departments equipment. 

The Bureau also handles the purchase and equipping of police vehicles, the initial employment process and employee payroll, as well as preparing the Police Department budget.

The Bureau also maintains over 80 "in house" and "in car" computer systems, along with numerous software programs, and other department information technology systems.

Captain Dan Summey

The Captain of Support Services is Dan Summey.

Captain Summey began his career with the Hendersonville Police Department in 1982 as a patrol officer. 

Summey was promoted to Lieutenant in 1986. 

In 1988, Summey was promoted to Captain.

Captain Summey is  responsible for the budget process of the Police Department, currently managing a multi million dollar budget for the 2008-2009 year. 

Captain Summey facilitates and supervises all the hiring for sworn and civilian personnel for the Police Department.

The Communications and Records divisions also fall under the direction of Captain Summey as well as the procurement and management of all department equipment, supplies, uniforms and vehicles.

Captain Dan Summey at King Apple Parade Duty Assignment

Our Communications Center handles all Police calls within the City, and answers both emergency 911 lines as well as general business calls.  The Communications Center dispatches all Police Units and maintains call logs via computer systems.

The Communications Center is manned 24/7. All telephone calls and radio calls are recorded, and logs of all reports, citations, and arrests are maintained here.

The Hendersonville Police Department Communications Division is supervised by Staff Sergeant Tracey Cox. 

Staff Sergeant Cox began his career at the Sheriff's Department, starting in 1985 as a dispatcher, and later as a Shift Supervisor.  In  1992 he left the Sheriff's Department and served one year as the Communications Director at the Polk County 911 Center, followed by one year as a Computer Specialist for Vision Software in Wilmington, NC. 

Cox returned to Hendersonville in 1994 and began working for the Hendersonville Police Department. 

Cox also maintains the departments computer systems and patrol car laptop computer systems and is responsible for maintaining our web site.

Staff Sergeant Tracey Cox

The records division is responsible for documenting, organizing, filing, scanning and entering into the computer every report submitted by an officer or detective. 

These reports cover every aspect of our operation including incident, arrest, and accident reports. 

Our records personnel process thousands of documents every year.  These reports are later used for investigations and court purposes.  Most of the accident reports taken are later copied for the parties involved or for their insurance companies.

Our two main records personnel, Margaret Lehman and Donna Mack,  maintain our records in excellent fashion.